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Frequently Asked Questions about Honor Cards & Ecards

What ways can I send Honor Cards to people?

We offer several ways to send our complimentary recipient honor cards. Choose the delivery option that is most convenient for you!

  • Email:  If you have the email addresses for your friends and family, you can send Honor Cards to them via email, which will link to an electronic Honor Card. Choose and personalize your card and Heifer will email it for you immediately or at a later date.
     
  • Facebook Message:  Send Honor Cards instantly through a Facebook message, which will link to an electronic Honor Card. After customizing your card, you can add a custom message and designate who to send the card to through your Facebook contacts.
     
  • Text Message:  Send Honor Cards instantly through a text message, which will link to an electronic Honor Card. After customizing your card, insert the 10-digit phone number of the recipient. Message and data rates may apply.

  • Mail  —  Personalized:  Choose and personalize your Honor Card and Heifer will mail it for you. You must provide the name and address of the recipient. These cards normally take 7 to 10 business days to arrive. You can do this online or by calling 855 9HUNGER (855.948.6437).

  • Mail — Blank:  You can order blank Honor Cards to personalize and mail yourself. Please indicate the number of cards you are requesting through our online Honor Cards page or when ordering from our online catalog (we provide one Honor Card per $10 or more donation). All blank Honor Cards by mail are sent directly to you and may take two to four weeks to arrive.

  • Print at Home:  Print Honor Cards at home instantly, then personalize them by writing your message inside. Each downloadable PDF includes folding instructions.

My Honor Cards won't print. Help!

The problem may be that you need the latest Adobe Acrobat Reader, that your printer needs to be set to the highest quality of print, or that your printer's resolution is not high enough to print our cards correctly. Try these suggestions:

  • You may install the latest Adobe Acrobat Reader at no cost (go to the Adobe Downloads page). You may need to restart your computer after installing the software.
  • Set your printer to the highest quality print setting. If you need help doing this, see your printer documentation or visit your printer manufacturer's website.
  • If possible, try to print the card on another printer. We have experienced some problems with printers that do not have high enough resolution to print the cards correctly.

My Honor Card printed, but the text looks weird. What's happening?

This problem is due to Adobe Acrobat Reader issues. To fix the problem, install the latest Adobe Acrobat Reader (available through the Adobe Downloads page at no cost). Restart your computer after installing the software.

When will my Honor Cards be delivered?

  • Honor Cards By Mail - Please allow 3-4 weeks for delivery of the Honor Cards to your address that was provided during the ordering process. These Honor Cards are mailed directly to you and not to the recipient.
  • Printable Honor Cards - If you provided an email address during the ordering process, you will receive the links to your cards in the order confirmation email. Please check to see if the link "wrapped" to the next line of text. If this happened, you will click and it will not work. Please enter the entire link in your browser including the crucial numbers at the end that wrapped.
  • Email Honor Cards - On the date you selected, you will receive a confirmation by email when the card is sent out to the recipient.

The email card I created was returned to me as "undeliverable" — now what?

If you accidentally inserted an incorrect email address for your Honor Card recipient, you can create a new email card with the correct address on our online Honor Cards page or email info@heifer.org with the correct information.

How do I contact you with Honor Card issues?

If you have questions regarding your Honor Cards, please call us at 855 9HUNGER (855.948.6437) or email us at info@heifer.org. Most inquiries by email will be answered within two business days; however, it may take longer to respond during times of heavy email volume.

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After checkout, you can create and customize an honor card by clicking the link on the confirmation page.

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